Privacy Policy

Introduction

SchoolBase ("we," "our," or "us") is committed to protecting the privacy of students, parents, educators, and administrators who use our school management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

We collect information that schools provide to us during onboarding and ongoing use of the platform, including:

• Student Information: Names, dates of birth, enrollment records, academic records, attendance data, and other educational records as provided by the school.
• Staff Information: Names, contact information, roles, and employment-related data.
• Parent/Guardian Information: Names, contact information, and relationship to students.
• Usage Data: Information about how users interact with the platform, including login times, features used, and device information.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our school management services
• Process and manage student records and administrative data
• Facilitate communication between schools, staff, and families
• Provide technical support and respond to inquiries
• Ensure the security and integrity of our platform
• Comply with legal obligations and educational regulations

Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, role-based access controls, regular security audits, and secure data centers. We are committed to maintaining the confidentiality, integrity, and availability of all data entrusted to us.

Data Sharing and Disclosure

We do not sell, rent, or trade personal information. We may share information only in the following circumstances:

• With the school that provided the data, as they remain the data controller
• With service providers who assist us in operating the platform, under strict confidentiality agreements
• When required by law, regulation, or legal process
• To protect the rights, safety, or property of SchoolBase, our users, or the public

Student Privacy (FERPA Compliance)

SchoolBase operates as a "school official" under FERPA (Family Educational Rights and Privacy Act) when processing student education records on behalf of schools. We comply with all applicable student privacy laws and work with schools to ensure proper handling of educational records.

Data Retention

We retain data for as long as necessary to provide services to the school and comply with legal obligations. When a school terminates their relationship with SchoolBase, we will delete or return all data in accordance with the school's instructions and applicable law.

Your Rights

Parents and eligible students have rights under FERPA and other applicable laws to access, review, and request corrections to educational records. These requests should be directed to the school, which controls the data. We will assist schools in responding to such requests.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify schools of any material changes and post the updated policy on our website with a new "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@schoolbase.io